Privacy Policy

SpikeMethod.com is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.

You or Your means you as a participant in or as a user of the SpikeMethod.com website. We or Our or Us means SpikeMethod.com..


1.  WHAT DO WE DO WITH YOUR INFORMATION?


When you browse our site, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This enables us to both fulfill and support the products you purchase.

Email marketing: With your permission, we may send you emails about new products, free and premium content, and special events.


2. WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT REASONS?


Personal data are those that clearly enable the precise identification of an individual.

On the erthetopenz.hu website, we process the following personal data, with the exact legal basis:


COMMUNICATION DATA

This includes any message you send to us through the website, email, social media message, or any other form of communication.

We process and store these data in order to be able to fulfill the orders and to provide a basis for decision in case of possible legal claims.

Our legal basis for this processing is the user's verifiable interest in our activity, which is manifested in the messages addressed to us.


CUSTOMER DATA

Which includes all data related to the purchase of products and services, such as the customer's name, shipping and billing address, e-mail address, phone number, and details of the purchased product.

We process this data in order to successfully fulfill orders and to have legally adequate records of purchases.

The legal basis for data storage is the fulfillment of the contract between the customer and spikemethod.com.


USER DETAILS

This includes the data generated during the use of the website, which enables the technical operation of the site, to maintain the security of the site, to store backups of the users' activities, and to always have access to the most relevant content.

The legal basis for the processing of the data is the user's clear interest in our activity, which requires their storage to ensure the technical functioning of the site. 


TECHNICAL DATA

This includes data generated during the use of the site, such as the IP address, login information, browser data, visit time of each page, page views and navigation paths, the number and time of page visits, time zones, and the data of the device with which you view the page.

The source of the data is our analytical software.

We process this data in order to analyze the habits of users on the site, to maintain the safe operation of our site, and to understand the usefulness of our individual marketing decisions.

The legal basis for data processing is the user's clear interest in our activity, which allows us to process this data in accordance with security requirements and use it to increase business in order to operate more effectively.


MARKETING DATA

Which includes the visitor's preferences for what kind of marketing content they would like to receive from us. We process this data in order to enable participation in prize games and to send advertising related to our products/services in which the user has expressed interest.

The legal basis for data processing is the user's clear interest in our activity, which allows us to process this data in accordance with security requirements and use it to increase business in order to operate more effectively.

We can sometimes use the collected data for purposes such as providing targeted, relevant ads on the Facebook™ platform and various dynamic advertising platforms, and to measure the effectiveness of the ads.

The legal basis for data processing is the user's clear interest in our activity, which allows us to process this data in accordance with security requirements and use it to increase business in order to operate more effectively.

In the course of our activities, we do not collect sensitive data such as ethnicity, religious views, sexual life and orientation, political opinions and trade union membership, or medical background, and genetic or biometric information.


3. HOW DO WE COLLECT DATA?


We may collect personal data in such a way that the user directly provides it to us (for example, by placing an order or sending a message).

Furthermore, certain data are collected automatically during the use of the site, for example with so-called "cookies" and similar technologies. They only come into effect after the user's consent has been given.

For more information, please see our Cookie Statement.

We receive certain data from external partners, such as analytics providers such as Google (partner outside the EU), advertising networks such as Facebook™ (partner outside the EU), and payment partners such as Stripe (in the EU external partner).


4. OUR PRACTICAL STEPS RELATED TO DATA PROTECTION


For erthetopenz.hu, the protection of user data and compliance with current regulations are extremely important. Therefore, after conducting a data protection impact assessment on the site, we prepared a list of the collected data, its necessity and legal basis, and its legal compliance.

In order to protect the data entered on the forms and generated on the site, we use SSL certification on the entire website (Let's Encrypt Authority X3 certification).

Purchase and user data are stored in encrypted form (pseudonymized) in the site's databases, so they cannot be read by third parties.

In this data protection declaration, we provide users with forms to request information about the management of their personal data, to modify or delete their personal data.

From time to time, for the sake of our business activities, it is necessary to provide data to our service partners (for example, hosting provider, courier company, newsletter sending software).

In such cases, we always choose to meet the requirements of the GDPR regulation and, in the case of a US-based partner, participate in the EU-US Privacy Shield data protection initiative, and we sign a data management contract with them, ensuring responsible data management.


5, MARKETING COMMUNICATION


The continuation of marketing communication is indispensable in the course of the company's activities. The legal basis for data management in this regard is the expression of interest in our services or the express consent of users.

Based on the Privacy and Electronic Communications Regulations (PECR) of the European Union, we send messages for marketing purposes to our users if they have purchased from us or have specifically agreed to receive marketing messages.

Suspension of consent and unsubscribing from messages are made possible in a clearly visible manner in all cases. At the bottom of each e-mail you can find the unsubscribe link, or you can request removal from the database at support@spikemethod.com.

We can also send messages in the case of unsubscribing from marketing communications, but only regarding the fulfillment of orders.


6. NOTICE REGARDING PERSONAL DATA


From time to time, it is necessary to share certain personal data with certain of our partners in order to maintain normal business operations:

-IT service providers, and service providers performing troubleshooting and maintenance on computer systems

- Expert partners, such as lawyers, accountants, bankers, insurance companies

-Government bodies that request a report on our activities

-Payment service providers who manage bank card data securely

-Courier services that fulfill incoming orders to the specified delivery address

International data transfers

In order to maintain business, it is sometimes necessary to share user data with service partners outside the European Economic Area (EEA).

In many cases, countries outside the EEA do not provide the same level of data protection, so European laws prohibit the export of data if the appropriate conditions are not met.

Whenever personal data is transferred outside the EEA, in addition to the steps discussed in point 4, we do the following in order to manage the data securely:

- We only transfer data to countries that the European Commission deems appropriate in terms of data security.

-We only use US-based services that are part of the EU-US Privacy Shield data security initiative.

If the above is not met, we ask for the users' express consent to the data transfer. Consent can be withdrawn at any time.

Links to external pages:

This page sometimes contains links to external pages, or there are code snippets embedded in the page that ensure the operation of external services.

Clicking on these links or using embedded solutions may allow third-party partners to collect data about users.

Although we do our best to properly screen partners, we have no control over their privacy policies and are not responsible for their data management policies.


7. PERIOD OF DATA MANAGEMENT


We only store user data for as long as our legal/accounting/data provision obligations make it mandatory, or as long as it is necessary for the operation of the service.

When deciding how long to store, we consider the amount, nature and sensitivity of the data and the potential impact of its leakage in the event of a data breach.

For tax reasons, we need to keep customers' billing and purchase data for at least 8 years in order to fulfill our legal obligations.

Under certain circumstances, we may use the data in an anonymized form for statistical purposes, in which case we store the data for an unlimited period of time without informing you.


8. VISITOR'S RIGHTS


As a citizen of the European Union, the law called General Data Protection Regulation (GDPR) provides the following rights to the users of the site:

a, Access to Personal Information

Site users have the right to request a copy of the personal data stored by erthetopenz.hu. In general, the request is fulfilled free of charge within 14 days after the request.

In case of repeated, abusive, unjustified data requests, erthetopenz.hu may charge a moderate amount to secure the data, and additional time may be required to secure the data.

In addition, spikemethod.com requests proof of identity before releasing the data, in order to prevent abusive use. To request personal data, please email us the following information:

Data request / Data deletion / Data restriction

Full name

E-mail

Purpose of request

Delete data

Modification of data

Limitation of data collection

Request collected data

I agree to the collection of my data in order to receive the requested information. For more information, visit our Privacy Policy page.

b, Modification of personal data

If the personal data has been changed or entered incorrectly, users have the right to request that the data be changed. To modify your personal data, please contact us at .....

c, Request to delete personal data

Users have the right to request the deletion of all their personal data. We fulfill the request free of charge within 14 days of the request. After deleting the personal data, the user account will not be available, so any purchased materials will also become unavailable, as the personal data related to the user account is absolutely necessary to access the service.

spikemethod.com requests proof of identity before deleting personal data, to prevent abusive use. To delete your personal data, please email us the infomration above.

d, Request to limit the processing of personal data

Users have the right to limit the provision of their data to third parties (service partners) upon request. When submitting the request, you can also name the service partners you want to restrict.

It is important to note that cooperation with certain service providers is essential for the operation of the site (e.g. Stripe, as a payment service provider), so if they are restricted, the site's services will become unavailable to the user.

spikemethod.com requests proof of identity before restricting the transfer of personal data, to prevent abusive use. To restrict the transfer of personal data, please email us the infomration above:

In Hungary, the official body dealing with data protection is the National Data Protection and Freedom of Information Authority (NAIH). Users can find out more about their data protection rights on the NAIH website.

National Data Protection and Freedom of Information Authority,

1125 Budapest, Szilágyi Erzsébet fasor 22/C., Mailing address: 1530 Budapest, Pf.: 5.,

Phone: 06.1.391.1400,

Fax: 06.1.391.1410,

E-mail: ugyfelszolgalat@naih.hu

Website: http://www.naih.hu


9. ANONYMIZED DATA AND “COOKIES”


The spikemethod.com website uses so-called "cookies" and similar technologies, such as tracking codes, re-marketing tags, and pixels, in e-mail messages and advertisements, which are activated after the user's consent.

These technologies help us better understand user behavior and interests, thus helping us to operate at a higher level and more efficiently.

Our goal is to make the use of erthetopenz.hu as user-friendly and personal as possible. If the user wishes to prohibit the recording of non-personal data by these technologies, it can be done in the following ways:

- their loading can be disabled using the cookie warnings displayed on the website

- by disabling "cookies" in the browser

You can find more information about additional cookies and tracking codes on the erthetopenz.hu website in our Cookie Statement.**


Contact details:


Cookie Policy

1. WHAT ARE COOKIES AND HOW CAN YOU CHANGE YOUR SETTINGS?


"Cookies" (hereinafter: "cookie" or "cookie") are small text files that a website can use to make the user experience more efficient.

Some "cookies" are only temporary and disappear when you close the browser, while there are also permanent versions that remain on your computer for a long time. According to the law, cookies can be stored on the visitor's device if this is absolutely necessary for the operation of our website.

We need the visitor's permission to use all other types of cookies. This website uses various cookies. Some of the cookies that appear on the website are placed by our third-party service providers.

Browsers allow you to change cookie settings. Most browsers automatically accept cookies by default, but this can be changed to prevent automatic acceptance once set.

To learn more about changing your browser settings, see your browser's instructions or help.


2. WHERE DOES INFORMATION AND CONTRIBUTION TAKE PLACE IN RELATION TO COOKIE HANDLING?


When you visit our website for the first time, a pop-up window appears at the bottom of the screen, and you can determine which cookies you give your consent to.


3. TYPES OF COOKIES


3.1. Indispensably necessary cookies

Essential cookies help the usability of our website by enabling basic functions such as site navigation and access to secure areas of the website.

The website cannot function properly without these cookies.

PHPSESSID Preserves user session state between page requests. until the browser is closed

CookieConsent Stores the user's cookie management statement on the given domain. One year

__cfduid The Cloudflare content server identifies Internet traffic. One year

JSESSIONID Assigns a unique, anonymous identifier to each page opening in order to improve the usability of the page until the browser is closed

wp_woocommercesession Keeps the contents of the shopping cart while navigating between pages until the browser is closed

woocommerce_items_in_cart Keeps the contents of the cart while navigating between pages until the browser is closed

wc_carthash Associates a unique identifier with each customer so that the system can link orders with the customer 1 day


3.2. Preferential cookies

By using preferential cookies, we can remember information that changes certain behavior and appearance of the website, for example your preferred language or the region in which you are located.


3.3. Cookies for statistical purposes

By collecting and reporting data in an anonymous form, statistical cookies help the website owner understand how visitors interact with the website.

_ga Records a unique identifier and uses it to create anonymous statistical data in connection with the use of the website. Two years

_gid Records a unique identifier and uses it to create anonymous statistical data in connection with the use of the website. Two years

_gat Used by Google Analytics to control the frequency of downloads. until the browser is closed

collect collects data for Google Analytics about the user's device and browsing habits, through various devices and marketing channels. until the browser is closed


3.4. Cookies for marketing purposes

We use personalized cookies to track visitors' website activity. The goal is to publish ads that are as relevant as possible to individual users, to display content that matches their preferences, and to encourage them to be active.

ads/ga-audiences Used by Google Adwords to target users whose browsing habits can be assumed to have a higher propensity to buy. until the browser is closed

pref Records a unique identifier from which Google compiles statistics about the videos viewed by the user on YouTube. 8 months

fr Used by Facebook to target users whose browsing habits can be assumed to have a higher propensity to buy. 3 months

tr Used by Facebook to target users whose browsing habits can be assumed to have a higher propensity to buy. until the browser is closed


4. CHECKING AND DISABLING COOKIE SETTINGS


Modern browsers allow modification of the "cookie settings". Some browsers automatically accept "cookies" by default, but this setting can also be changed in order to prevent the visitor from automatically accepting them in the future.

In case of conversion, the browser will offer the option to "set cookies" each time.

Even if "cookies" are enabled, the Data Manager does not record any identifiers or passwords. The visitor can use the services in complete safety even if "cookies" are accepted.

We draw our visitors' attention to the fact that since the purpose of "cookies" is to support and facilitate the usability and processes of the website, if "cookies" are disabled, we cannot guarantee that the visitor will be able to fully use all the functions of the website.

In this case, the website may function differently than planned in the browser.


Refund Policy

Our refund policy is very straightforward.


Spike Method (annual subscription)


Spike Method comes with a 7-day free trial. If you don’t feel the Newsletter is the right fit for you, you may contact us within the 14-day trial period and you will pay nothing. All you need to do is send an email to info@spikemethod.com within 7 days. No explanation is needed. No refund after the trial period.


Spike Method (monthly subscription)

Spike Method comes with a 7-day free trial. If you don’t feel the Newsletter is the right fit for you, you may contact us within the 7-day trial period and you will pay nothing. All you need to do is send an email to info@spikemethod.com within 7 days. No explanation is needed. No refund after the trial period.